FAQ

The policy below explains what customers can expect when using this store.

How long will my order take?

Expect 1–2 business days of handling and approximately 4–6 additional business days for transit. Dispatch confirmation contains the tracking number.

Can I return or exchange an item?

Eligible returns and exchanges are accepted for 30 days after receipt. The store pays return delivery for both discretionary and quality-related cases, and charges no restocking fee. Review the Refund Policy for full exceptions.

When will a refund arrive?

Once we receive, inspect, and approve the return, we issue the refund to the original payment method within 10 business days. Your provider may need additional time to post it.

Where do you ship?

We currently serve shipping addresses in the United States only.

How should I choose or prepare a product?

Before choosing or preparing an item, read its listed ingredients, directions, serving information, quantity, and safety notices. Professional guidance is appropriate where allergies, dietary restrictions, medicines, pregnancy, or another health concern may affect use.

Do you charge for US shipping?

No standard shipping fee applies to an order delivered in the United States.

Contact details

Merchant: RYZE Superfoods
Email: Support@richroastmushroomcoffee.shop
Phone: 701-670-6118
Postal address: 335 N 50th St, Grand Forks, North Dakota, 58203, United States